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Guests feedback 

We value and encourage feedback from our guests. This plays a crucial role in enhancing our services. Their insight helps us understand what matters most and how we can improve.

Every month, we invite guests to share thoughts and experiences with us through informal conversations, written feedback and focus sessions.  

Anonymous or not, all comments, feedback or ideas are essential in shaping the best possible service for everyone. It is imperative that the people who shape the service are the ones using it! 

Feedback from a guest who has been homeless for over 10 years

Aug 2024

'David'

I have had problems with my mental health all my life. I've been homeless on and off since a young adult. The last 5 years I have been street homeless after losing my flat through sanctions. 

I don't claim benefits, nor do I beg or steal. Without C4C I would not have been able to sustain myself whilst on the street. Street charities in town are overly stressful. In C4C though you can sit down in an ordered and safe environment. Get clothes, a shower and good food and often a pack-up sandwiches, crisps and a drink for later in the night. The service, to my mind and others, is vital.

Aug 2024

'Mike'

It gave me, not just food, hope to carry on. Even in my darkest hours.

Guest feedback received
Simple... HOME

July 2024

'Erik' 

Home

Aug 2024

'Nathaniel'

It is a place for belonging. We feel accepted and welcomed. I feel spiritually and emtionally connected to Coffee4Craig because they have restored my dignity and given me a sernse of purpose. Coffee4Craig never judge me and they accept me regardless of my trouble. 

More guest feedback - Vital for our service
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